Terms & conditions of sale.

Title to the goods passes to the buyer at the moment of dispatch from our Nairobi warehouse, or at handover to the buyer's nominated courier — whichever comes first. Risk of loss transfers with title. Buyers may elect to use their own carrier.

We accept returns of factory-sealed SKF parts within 7 calendar days of delivery, provided the original packaging is intact and the part has not been mounted, lubricated or otherwise prepared for installation. A 10% restocking fee applies on returns for change-of-mind; defective parts are exchanged or refunded in full.

Nairobi customers may pay by M-Pesa, mobile money, card or bank transfer, settled in full before dispatch. Regional and corporate buyers may apply for LPO and Net 30 terms, subject to a one-time credit check. Quoted prices are exclusive of VAT; VAT and any applicable WHT are itemised on the tax invoice.

Every order ships with a KRA · TRA · URA · DGI compliant tax invoice issued by our distributing entity. Buyers requiring ETIMS-validated invoicing should declare their KRA PIN at checkout or in the quote request — invoices issued without a PIN cannot be reissued later.

All parts carry the manufacturer's warranty as published by SKF. Premature failure traceable to a manufacturing defect is handled directly with SKF; we facilitate the claim and ship the replacement to your delivery address.